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This will highlight the future of the D2C industry and how the brands are building the New CPG. How brands are creating experiences and expanding their distribution through physical channels. How engagement is driven for a D2C brand and the rise of omnichannel D2C.

DISCUSSION TOPICS
  • Omni First India : Future of Retail in the age of Metaverse
  • D2C Trends 2025
  • The Dynamics of Quick Commerce
  • Delivering Result Through Communication Commerce
  • The Growing Trend of Live Commerce
  • Increase revenue with AI recommended promotions Personalised to your Customers
  • Why is last mile delivery more important now than ever before?
  • The Power of Social Commerce
  • Paytech: How Payment landscape is evolving?
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The Intersection of Tech and Business

Thriving in the Fast-Paced Retail Revolution

Welcome to the 14th Annual D2C X IRec 2025 Summit, where the future of retail is unfolding at lightning speed! In a world propelled by The Quickening—a term coined by McKinsey to describe the explosive rise of e-commerce fueled by the demand for convenience, speed, and customer delight—India is poised to lead with its rapid and robust distribution infrastructure.

10:30 - 10:45 AM
Lamp Lighting & Welcome Note
10:45 - 11:10 AM
Chairperson’s Address: Vision 2030: The Great Bharat Retail Makeover
  • Unpacking the bold strategies and innovations set to transform Bharat’s great retail landscape
11:10 - 11:25 AM
Zakya X Imagine (Apple) product launch
11:25 AM - 12:00 PM
Tapping the Next Billion Shoppers of Bharat
  • Regional diversity: Adapting retail strategies to hyperlocal preferences and spending patterns.
  • The future of Bharat’s shopping habits: Digital-first or omnichannel dominance?
  • What will define the next 100 million transactions – and how can brands stay ahead?
Moderator:
Speakers:
12:00 - 12:20 PM
Keynote: From Quick to Smarter: The Evolution of Fast Commerce in India
12:20 - 12:45 PM
Panel: How Quickening of Commerce Changed the Game for Smart Retailers
  • The Rise of Fast & Q Commerce
  • Adapting to Consumer Expectations
  • Tech-Driven Transformation
  • Agility and Flexibility in Retail Models
Moderator:
Speakers:
12:45 - 01:45 PM
Round Table by Gokwik - Experience is the New Differentiator: Owning Every Touchpoint in an Omni Commerce World
  • Role of AI in powering experience across the funnel and how it’s evolving with GenAI
  • Most effective strategies and channels to deliver consistent experiences and drive loyalty
  • Addressing challenges in delivering seamless experience and how enablers can help solve them
  • Candid experiences of brands on what works and what doesn’t when it comes to experience ownership
  • Experience > Everything else today
  • Future trends and forecast
Moderator:
12:45 - 1:15 PM
Fireside Chat: How Masstige Brands Took over the Indian Market
  • Feeding the dupe culture, Gen Z and younger Millennial shoppers shaping New Retail
  • How consumer brands that have nailed the art of mixing affordability with aspiration
  • Keeping prices appealing and delivering other forms of value to consumer
Moderator:
1:00 - 2:00 PM
NETWORKING LUNCH
  • IReC Innovation Summit
2:00 - 2:40 PM
Game-Changing Partnerships: Unlocking Value Through Cross-Industry Alliances
  • Revealing how unconventional collaborations are shaping the future of retail.
Moderator:
Speakers:
2:40 - 3:00 PM
Keynote: How Levi’s is Targeting Consumers in Bharat
3:00 - 3:20 PM
Keynote Topic: The Franchise Flywheel: How Reliance Footwear is Building a Scalable, Profitable Retail Engine
3:20 - 4:00 PM
Think Global, Act Local and Personal How International Brands Are Targeting Consumers in Bharat
  • Understanding and Reflecting the Cultural Nuances of an Increasingly Diverse Consumer
Moderator:
Speakers:
4:00 - 4:30 PM
Immersive Stories: Creating Outstanding Online and In-Store Experiences
Moderator:
Speakers:
4:30 - 4:40 PM
Keynote
4:40 - 5:15 PM
Is AI Magical?
Automating and Optimizing the Customer Journey
  • Is Hyper- personalization the Ultimate Retail Power Move?
  • Taking Customer Engagement To The Next Level With AI Powered Chat Bots
  • How AI-driven insights are reshaping inventory, sales, and customer connections.
5:00 - 6:00 PM
Supply Chain Masterclass:
Quick Deliveries, Big Impact: The Future of Commerce
  • D2C INNOVATION SUMMIT
2:30 - 3:15 PM
Niche is the New Way to Win: How D2C brands are Scoring Big by Thinking Small
  • Navigating The Next Phase Of The D2C Revolution with hyper-targeted products to super-personalized experiences and products
  • Breaking down Gen Alpha & Gen Z: The the art of serving overlooked audiences in a larger community
  • Building for Bharat: Small regions, bigger return Understand Heartland India shopping habits and connect with their values, and digital ask
Moderator:
Speakers:
3:15 - 3:45 PM
Makers’ Special: Navigating D2C and Marketplaces to Drive Profitability
  • Overview of the current retail & D2C ecosystem in India
  • Trends in consumer preferences and shopping habits
  • How consumer behavior differs on D2C platforms vs. marketplaces.
  • Benefits of D2C for deeper customer insights and data ownership
Moderator:
Speakers:
3:35 - 4:15 PM
INDUSTRY OUTLOOK
Beauty and the Brains: What E-Commerce Innovators Can Teach Us About Knowing Your Customer
Moderator:
Speakers:
4:15 - 5:00 PM
INDUSTRY OUTLOOK
From Clicks to Closets: The Rise of D2C Fashion Powerhouses
  • How direct-to-consumer brands are redefining fashion, one personalized piece at a time.
  • Lessons Learned From Diversifying Into New Product Categories
  • Revamping Returns to Revenue first model
Moderator:
Speakers:
  • Roundtable
10:30 - 11:30
Loyalty How!
  • How to cultivate Brand Loyalty and repeat custom and competitive advantage in a saturated e-commerce and D2C market!
  • How to cultivate Brand Loyalty and repeat custom and competitive advantage in a saturated e-commerce and D2C market!
  • Utilizing Data to present compelling cases to the customer base
  • Cultivate and maintain relationships with your esteemed customersn
Creating a Seamless and Engaging User Experience
  • Best Practices in User Engagement and Experience in the Customer Journey
  • Best Practices in User Engagement and Experience in the Customer Journey
  • How personalization and Vernacularization are game-changers for e-commerc
How to Go Omni Effectively
  • Why Every e-commerce business needs an omnichannel strategy today
  • Integrating the sales vs marketing teams efforts towards common goals
AI, the Magic!
Trends in D2C Funding 2025
  • IReC OMNICHANNEL SUMMIT
11:45 AM - 12:45 PM
The Integration Playbook: A C-Suite Outlook’on Purposeful Leadership
  • Why Seamless Omnichannel Experiences Are Retail’s Future
  • Achieving Cross-Functional Collaboration and Organizational Growth
  • How to build brand loyalty by harmonizing customer journeys across platforms.
Moderator:
Speakers:
1:00 - 2:00 PM
NETWORKING LUNCH
2:00- 2:45 PM
How Legacy Brands Aced it: From Zero Digital Presence to Unleashing seamless Omni-Channel Customer Experiences
  • Changing business models, embracing new technologies, and reinventing brand identity for the Digital Era
  • Bringing your brand to life digitally: the importance of adaptability in today’s competitive market and the leadership skills needed to steer a brand through periods of transformation
Moderator:
Speakers:
2:45 - 3:15 PM
Building Flexible and Efficient Supply Chains
  • Strategies for transforming returns management into a competitive advantage
  • Leveraging technology to enhance operational efficiency and drive profitability in logistics.
  • Strategies for transforming returns management into a competitive advantage
  • Challenges, opportunities, and solutions for Q commerce
Moderator:
Speakers:
3:15 - 4:00 PM
Keynote : Shaping the Ideal Digital Customer Experience: Why entertainment and engagement are the keys to modern consumer loyalty
Moderator:
Speakers:
4:00 - 5:00 PM
Investors’ Forum
  • Crafting the Perfect Pitch: Key elements investors look for
  • Trends in D2C Investments: What's hot, what's not
  • Navigating Investor Expectations: Understanding Different Investor Profiles
  • Staying Ahead of the Curve: Anticipating future trends and opportunities
Moderator:
Speakers:
  • D2C OMNICHANNEL SUMMIT
11:30 – 11:50 AM
Keynote: D2C 2025: Reinventing the Playbook for the Next Retail Frontier
  • Why the old D2C models may no longer work—and How Brands need to look at the Bigger Picture
Moderator:
Speakers:
11:50 AM - 12:20 PM
The Celeb Cause: Leveraging the Right Collabs
  • Transforming Culture for Success in the Modern Marketplace
  • Key Success Factors For Winning Brand Collaborations and Partnerships
Moderator:
Speakers:
12:20 PM - 1:00 PM
Founders’ Forum: Mavericks Who Aced the D2C Playbook
  • The inspiration behind launching a D2C brand – spotting gaps, consumer pain points, or industry inefficiencies.
  • The shift from pure-play D2C to an omnichannel strategy – what worked, what didn’t?
  • The strategies that worked: performance marketing, influencer collaborations, word-of-mouth, or something unconventional?
  • What the next generation of D2C founders should focus on.
Moderator:
Speakers:
1:00 - 2:00 PM
NETWORKING LUNCH
2:00 - 2:45 PM
Creating and Communicating Value to Customers Mastering The Marketing Mix
  • How Content and shopping are merging in exciting ways
  • What’s the ideal engagement combo? Is the Gram holy grail of Search Engine for Brands: How are Brands Taking Advantage?
  • Personalizing Discounts and Promotions to Drive Sales and Loyalty
Moderator:
Speakers:
2:45 - 3:00 PM
Keynote: Trendspotting Generational Appeal Consumer Insights on Gen Alpha and Gen Z
Moderator:
3:00 - 3:30 PM
Balancing D2C and Marketplaces: The Smart Growth Playbook for Brands
  • Hyperpersonalization: The D2C Edge vs. Marketplace Limitations
  • Unified Customer View: The Holy Grail of eCommerce?
  • How brands struggle to unify customer data when selling across multiple platforms.
  • Can AI and CDPs (Customer Data Platforms) bridge the gap between D2C and marketplace data?
Moderator:
Co-Chair :
Speakers:
3:30 - 4:00 PM
INDUSTRY OUTLOOK
Paws & Pet Stories: How Gen Z and Millennials are driving the boom for their furry companions
Moderator:

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