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The Intersection of Tech and Business

Thriving in the Fast-Paced Retail Revolution

Welcome to the 14th Annual IRec X D2C 2025 Summit, where the future of retail is unfolding at lightning speed! In a world propelled by The Quickening—a term coined by McKinsey to describe the explosive rise of e-commerce fueled by the demand for convenience, speed, and customer delight—India is poised to lead with its rapid and robust distribution infrastructure.
The IRec X D2C 2025 Summit will explore the convergence of physical and digital retail in an Era of Unified Commerce, offering a visionary glimpse into how retailers, consumer brands, and shoppers will evolve. We'll dive into today's fringe trends that will inevitably become tomorrow's mainstream norms and examine the transformative seeds retailers are planting now to yield significant returns in the coming years. How are brands navigating seismic shifts in the market? Whether by altering business models, adopting groundbreaking technologies, or reinventing their brand identities, agility and adaptability are at the forefront of their strategies.

India stands at the helm of retail innovation, setting a global precedent by accelerating the next chapter of the industry. From hyperlocal fulfillment centers and dark stores to AI-driven supply chain optimizations, the landscape of retail is being redefined. Personalization, sustainability, and rapid retail are no longer mere buzzwords—they’re the driving forces behind the next generation of shopping experiences.
Join us as we unveil actionable strategies, disruptive technologies, and critical policy frameworks essential for thriving in this fast-paced retail revolution. This is your opportunity to stay ahead in an era where speed, innovation, and consumer-centricity are the ultimate keys to success. Don’t miss your chance to be part of this transformative journey!

  • Roundtable
10:00- 11:00 AM
Loyalty How!
  • How to cultivate Brand Loyalty and repeat custom and competitive advantage in a saturated e-commerce and D2C market!
  • Utilizing Data to present compelling cases to the customer base
  • Cultivate and maintain relationships with your esteemed customers.
  • Latest innovative digital marketing strategies: influencer marketing, video marketing & social commerce, creating a creative campaign
Creating a Seamless and Engaging User Experience
  • Best Practices in User Engagement and Experience in the Customer Journey
  • Best Practices in User Engagement and Experience in the Customer Journey
  • How personalization and Vernacularization are game-changers for e-commerc
How to Go Omni Effectively
  • Why Every e-commerce business needs an omnichannel strategy today
  • Integrating the sales vs marketing teams efforts towards common goals
  • Breaking Data Silos: Prioritizing open data flow across functional areas
  • No omnichannel model reaches a perfect equilibrium, and organizations must continuously evolve and iterate their engagement in response to competing dynamics.
Clicks and Bricks: The Phygital Franchise Makeover
  • The Dynamics of Digital and Store
  • Building strategy for partner profitability and Business Satisfaction
  • Market Penetration done right



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