INCREDIBLE STAGES

AGENDA 2023

2:30- 2:45 PM

Lamp Lighting & Welcome Note

2:45- 3:05 PM

Indian Retail and D2C outlook

The Indian retail market has strong potential for growth and is on track to reach $1 Tn by 2027. India is the shining light in the otherwise bleak global retail scenario. This is driven by continued consumption growth and now a tapering inflationary scenario. D2C has a key role in this journey and has seen a strong impetus through the pandemic period. While the funding scenario may be challenging there are still strong consumer tailwinds. This session will examine the potential of retail and for D2C and specifically cover:

Indian retail performance in the last few years
Online shopper growth and expectations
Trends in consumer behavior shopping online
Indian retail projections and drivers of optimism

3:05- 3:50 PM

“Retail Everywhere”: Building A Truly Customer-Centric Business

The consumer is the only channel that matters. But we need to understand their journey more finely. The shifts in consumer behavior have necessitated that organizational silos be pulled down and embrace true customer centricity. Making the organizational & cultural adjustments that facilitate customer centricity.

3:50- 4:30 PM

Bringing Innovation to Digital Commerce

A conversation with Ecommerce Stalwart on UNFOLDING THE NEXT Digital COMMERCE CHAPTER

4:30 - 5:00 PM

Fireside Chat: Building a billion dollar D2C brand

11:00 - 11:30 AM

How Are Physical First Brands Gearing up for D2C Digital Transformation

Why corporate brands are opting for D2C channel
Acquiring New Age Brands to match changing customer expectations
D2C brands opening new avenues for corporate conglomerates

11:30 - 11:45 AM

Role of Logistics in the Scaling of D2C brands from 0-100

11:45 AM - 12:15 PM

The Barometers of Social Commerce

12:15 - 1:00 PM

The Brand Revolution is Direct

The Value Chain of the D2C business model
How to plan and execute an ideal customer journey
Changing Product Strategy to meet the changing needs
How profit and purpose are combining to create the new 21st Century iconic D2C
Alternative Commerce and New Business Models

1:00 - 2:00 PM

NETWORKING LUNCH

2:00 - 2:30 PM

IS HOUSE OF BRANDS THE SCALE X FOR D2C BRANDS?

Acquisition of Brands for Catering to Digitally Savvy Consumers
Offering options to consumers under one umbrella
Nurturing a brand to scale new heights

2:30 - 2.45 PM

The Profitability Playbook to Scale Your D2C Brands

2:45 - 3:00 PM

The Economics of Recommerce:

How Pre-loved is Finding Success More Sustainable Retail Formats By Connecting Person And Product
WHAT ABOUT this trend SHOULD brands and e-commerce companies understand?
How to evaluate and incorporate global pricing and sales strategy with recommerce.
How Recommerce strengthens the relationship with the most environmentally concerned users and boosts earnings for the company.

3:00 - 3:30 PM

How to take your D2C brand omnichannel?

The new buzzword that is appealing to business owners and brands is omnichannel.
Why are D2C brands now compelled to take an omnichannel approach?
Does omnichannel provide businesses full control over their customers' purchases?
How does a D2C brand benefit from an omnichannel strategy?
What new technologies aid in making a brand omnichannel?

3:30 - 04:00 PM

Activating A Borderless Economy:

The Emergence Of Cross Border Commerce In The Middle East And The Roadmap To Sustainable Growth
Government initiatives that have facilitated international trade
Steps to think about and assess when a brand wants to grow internationally
How can I find the right e-commerce partner or the ideal physical location?

4:00 - 4:15 PM

NETWORKING TEA

4:15 - 4.30 PM

The Changing Face of Indian Consumers

Keynote:

4:30 - 5:00 PM

How to Disrupt a Vertical

Building a subscription business within a social platform
How profit and purpose are combining to create the new 21st Century iconic D2C
David vs. Goliath: strategies for competing with the giants
Scaling Super fast in single D2C vertical and how to diversify without switching

10:30 – 11:30 AM

Business with Purpose: Building A Sustainable, Community-Driven Impact Brand

Digitally native brands are slowly starting to learn some surprising lessons as their businesses scale. A major one is that selling as much product as possible by any means necessary does not guarantee sustainable, long-term success. Cultivating an engaged, passionate community built by rolling out a series of environmentally positive activations.

Moving into retail and using its flagship store as a hub for educating customers on the merits of environmentally conscious consumerism
Creating creative customer engagement journey's across multiple channels with an omnichannel approach.
Retention marketing should be the focus with rising Meta Ad costs.
Capturing the attention of the local and national mainstream media with impactful purpose marketing strategies

11:30 – 11:45 AM

The Future of eComm & D2C: How a Unified Approach Can Drive Retention and Revenue Growth

11:45 AM- 12:15 PM

RAISING D2C CAPITAL 2023 & Beyond

What is driving the shift in investment behavior of VCs?
Securing funding in a difficult economy
Potential ROI for investors from D2C brands
How D2C brands are enhancing the portfolio of VCs?
How the brands are deploying the funds post investment?
Is it better to raise funds than to invest the income?
Maximizing the value of a D2C business on exit

12.15 - 12.30 PM

Building D2C brands through the power of content-to-commerce strategy and scaling through an omnichannel approach

12:30 - 01:00 PM

Unlocking 10X growth
The next level sales channel, supply chain and fulfillment connectivity

Rapid deployment of pre-integrated, complementary applications that enhance the value proposition and eliminate the growing supply chain disruption
Building Supply Chain Resilience
Balancing the time of Irregular Inventory Levels And Increased Customer Demand
Product Returns – Moving From Necessary Evil To A Desired Outcome

01:00 - 02:00 PM

NETWORKING LUNCH

02:00 - 02:40 PM

MARKETING @ Scale
How D2C brands are innovating and leveraging creativity to set themselves apart

Leveraging The Power of community
Strategy and Tactics for leveraging celebrities and influencers
Content and Commerce Collaboration
Conversational AI for Ecommerce
Best Practices for Cutting Down CAC in 2023

02:40 - 03:00 PM

How tech can empower D2C businesses to succeed online

03:00 - 03:15 PM

D2C Brands on a Fast Growth Lane with Quick Commerce

3.15 - 3.30 PM

Creating Disruption & simplifying In-person payment

Democratizing the E-commerce growth of India
Role of Payments in the D2C ecosystem
Improving conversions, reducing RTOs, and unlocking growth
Solving woes for D2C Businesses
Leveraging technology for growth

03:30- 04:00 PM

From D2C to C2C
CUSTOMER DATA: MAKING OR BREAKING THE BRAND

The quantitative side of customer centricity - Optimizing CX for
How do you keep customers from churning after the streaming spike
The Future of CRM : a more consumer-centric service model

04:00 - 04:15 PM

NETWORKING TEA

04:15 - 04:30 PM

Enabling efficient digital experiences and transactions

04:30 - 05:00 PM

EMERGING ERA OF LIVE COMMERCE

Booming live commerce industry trends this year
Leveraging Consumer Shopping Habits on Live Commerce
How Live Commerce is Opening More Avenues for Retailers
Future of Live Commerce in India